Shipping Policy

How long will it take to produce and ship my order?

Our products are printed on demand with the exception of our ready to ship items. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

Our standard production time is up to 10 business days and Normally it will take 12-20 days for delivery time in the US and 15-30 for other countries from the time you receive your tracking number. 

 

The Tracking Number says delivered, but I haven't received my order. What should I do?

We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one's mailbox.

What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office. Most customers who have the same situation like you have found their item either with their neighbor or at the local post office. 

Note: if for some reason your order is never released by customs, we'll send you a replacement!

 

What If I Need To Return Something? 

No worries! Contact us right away and we'll help guide you through the process.

 

How Do We Contact You With Press Inquiries?

Send us an email to info@adicats.net and we'll get back to you as soon as we can.